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FAQ

Why GraspaDeal ?

Hassle Free Shopping at low cost in minimum time.

 

When can I Get my Cart items delivered?

GraspaDeal Standard Dispatch Period is within 1-2 Days depending upon the order & other various factors. Your order will be delivered at your doorstep within 5-6 working days after dispatch.

 

Can I change my order Dispatch slot after placing the order?

Of-course Dispatch slot be changed once ater the order is placed. You have to contact our customer care team for the same.

 

How can I modify my products after placing my order?

Once you have placed your order you can't modify on the website. Please contact our customer care team for any modification of order.

 

How can I place order to Customer Care?

If you are a registered customer, You have to call our customer care number & confirm your order with Packing size, Brand name & required qty.

 

If you are New Customer. You have to confirm your Name, Mobile Number & Address than confirm your order with Packing size, Brand name & required qty.

 

How can I order through E-mail?

If you are Registered Customer, You can place your order through E- mail & confirm your order with Packing size, Brand name & required qty. Mobile number must be mention on E-mail.

 

If you are New Customer, You have to confirm your Name, Mobile Number & Address than confirm your order with Packing size, Brand name & required qty. our customer care team will contact you over phone

 

Can I add more than one delivery address in an account?

Yes, you can add multiple delivery address in your account. However, remember that all items placed in a single order can only be delivered to one address.

 

If you want different products delivered to different address you need to place them as separate orders.

 

What is Minimum Order Value?

There is no minimum order value for place the order. In case you do not reach the limit, a delivery charge will be levied against that order.

 

What is minimum amount for free home delivery?

Minimum amount for free home delivery at your doorstep is Rs.1000/-.

 

How can I cancel my entire order?

Please contact our customer care in case you wish to cancel the order. On receipt of the cancellation notice we shall cancel the order and refund the entire amount.

 

If Order is packed & ready to dispatch. Cancellation charges rs.50/- shall be applicable. For more cancellation/return/refund details, please check the Terms & Conditions.